Turn WhatsApp Conversations into Confirmed Orders
with AI that never improvises.
Sellatrix orchestrates a 9-step deterministic pipeline — guard, resolve, extract, execute, reply — so every sales message is handled with precision, not chance.
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One Engine, Every Channel
WhatsApp Meta Cloud API, Twilio, and Telegram — all funnelled through the same deterministic pipeline. HMAC signature verification on every incoming webhook.
9 Steps. Every Message. No Exceptions.
Sellatrix runs a fixed, ordered pipeline on every incoming message — not an LLM free-for-all. Guards short-circuit early; tools execute only when needed.
Every Feature Grounded in Real Implementation
Not promises — actual capabilities extracted from the running codebase.
Intelligent Catalog Search
browse_catalog and lookup_product tools with budget filters, variant disambiguation, and fuzzy product matching.
Two-Turn Order Placement
place_order triggers a confirmation gate — the customer must affirm before the order is created. No accidental purchases.
Human Handoff & Re-enable
escalate_to_human creates a handoff record and pauses the bot. Agent resolves → bot re-enables automatically.
Multi-Tenant Architecture
Client → Branch → Channel hierarchy. Each branch has its own tone, language, and LLM configuration.
Bring Your Own LLM
OpenAI, Gemini, or Groq — configured per tenant with your own API key. Sellatrix orchestrates; you choose the model.
Three Channels, One Engine
WhatsApp Meta Cloud API, Twilio, and Telegram processed by the same deterministic pipeline.
Watch the Bot in Action
A Clear Command Center
Every conversation, order, and handoff tracked in one place.
Ready to see Sellatrix close a WhatsApp sale?
Book a 30-minute live demo with your own catalog data.