Retail & E-commerce
From "do you have this in blue?" to confirmed order — in one conversation.
Retail customers ask about variants, check stock, compare prices, and place orders. Sellatrix handles every step with deterministic tools — no hallucinated inventory, no missed confirmations.
Customer Browses and Orders a Sneaker
Hi, do you have the Nike Air Max in size 42?
Yes! We have the Air Max 90 in size 42 in White/Black (SAR 450) and Bred (SAR 490). Which colorway would you like?
lookup_product → pendingContext variant disambiguation
The white one please.
Nike Air Max 90 — White/Black — Size 42 — SAR 450. Shall I place this order?
place_order → CheckoutState (awaiting confirmation)
Yes!
✅ Order confirmed! Order #4821. Estimated delivery: 2–3 business days.
Customer affirmed → order document created
Variant Disambiguation
When a customer says "the blue one," Sellatrix stores pending context and asks the minimum follow-up question — not a wall of options.
Budget-Aware Browsing
browse_catalog filters by maxBudget. Customers say "under SAR 500" and get relevant results only.
Two-Turn Order Gate
No order is placed until the customer explicitly confirms. Prevents accidental purchases from ambiguous messages.
Ready to see Sellatrix close a WhatsApp sale?
Book a 30-minute live demo with your own catalog data.