Professional Services
Qualify leads, answer service questions, escalate hot prospects — automatically.
Service businesses need to qualify leads, explain offerings, and hand off serious buyers to a human rep. Sellatrix handles the first two autonomously and triggers a clean handoff for the third.
Lead Qualifies and Escalates to Sales Rep
Hi, I'm interested in setting up WhatsApp automation for my company. We have about 50 sales agents.
Great fit! Sellatrix supports multi-branch deployments — each agent team can have its own bot config. We typically start with a 30-min live demo. Would you like to book one?
CustomerExtractorStep → intent: inquiry → reply generated
Yes, but I'd also like to talk to someone now if possible.
Absolutely. I'll connect you with a sales specialist now. They'll follow up within the hour. Shall I initiate the handoff?
escalate_to_human → two-turn gate triggered
Yes please.
✅ Done! A sales specialist has been notified and will contact you within 60 minutes. You can also book directly: sellatrix.com/contact
Customer confirmed → handoff record created, bot paused
Lead Qualification at Scale
Sellatrix extracts intent, company context, and urgency from every message — building a lead profile before a human ever reads the conversation.
Clean Human Handoff
escalate_to_human creates a structured handoff record. The sales rep sees full conversation context, not a raw chat log.
Bot Re-enable on Resolution
Once the human rep marks the handoff resolved, the bot re-enables automatically. No manual toggle required.
Ready to see Sellatrix close a WhatsApp sale?
Book a 30-minute live demo with your own catalog data.