15 Purpose-Built Tools. Never a Guess.
Browsing, ordering, booking, escalating — every action a customer can take has its own dedicated tool. No made-up prices, no invented stock.
AI That Executes, Not Just Chats
Every action a customer can take — from browsing to ordering to escalating — has a dedicated tool that never guesses.
Order & Checkout
Smart Catalog Browse
Filters the product catalog by budget, brand, and availability. Returns ranked results with cheapest variant per product.
Product Detail Lookup
Finds the exact product a customer means, even with multiple similar options. Remembers what wasn't decided yet so the conversation picks up naturally.
Side-by-Side Comparison
Side-by-side comparison of up to 3 products across specs, price, and availability.
In-Chat Order Placement
Step-by-step checkout in the chat: collects address and payment, then always confirms before placing the order. Returning customers get a pre-filled checkout.
Order Cancellation
Always double-checks before canceling — confirms it's the right order and that it can still be canceled.
Real-Time Order Tracking
Retrieves the latest order for the lead — status, items, and total.
Smart Discount Pricing
Applies your real discount rules — never a guess. The customer sees the same price and savings from the first product they look at all the way through checkout, and it's recorded on the order for your records.
Booking & Appointments
Browse Offerings
Lists available service offerings with price, duration, and category for service-booking niches.
Offering Detail Lookup
Finds the right service even from a rough description or a misspelling, and guides the customer straight to booking it.
Check Availability
Checks the service and your branch's working hours to tell the customer if it's available right now.
Book Appointment
Walks the customer through picking a date and time, then confirms the booking — no back-and-forth with a team member required.
Cancel Booking
Always double-checks before canceling — finds the customer's upcoming appointment and confirms before removing it.
Booking Status
Lists appointments for the lead with status, service name, and requested time.
Support & Knowledge
Branch Knowledge Search
Searches your business's knowledge base to answer FAQs, policies, and other info that isn't in the product catalog.
Human Handoff
Pauses the AI and hands the conversation to a team member. Once your team resolves it, the AI picks back up automatically.
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