← Use Cases
💆

Beauty & Aesthetics

Service inquiries, pricing, and appointment booking — handled in-chat, 24/7.

Beauty clinics and medical aesthetics centers in GCC rely almost entirely on WhatsApp for bookings. Inquiries arrive at all hours, and missed messages mean lost appointments. Sellatrix answers every inquiry, provides pricing, and books appointments — even at midnight.

Client Books a Laser Session After Asking About Pricing

Customer
Hi, how much is a full-face laser session? Do you have any first-time offers?
AI Agent
Full-face laser hair removal: • Single session: SAR 450 • Package of 6: SAR 2,100 (save SAR 600) • First-time offer: 20% off → SAR 360 Would you like to book?
lookupProduct → service pricing + active promotions returned
Customer
Yes, I'll take the first-time offer. When are you available?
AI Agent
Available this week: • Tuesday 3:00 PM • Wednesday 11:00 AM • Thursday 4:30 PM • Saturday 10:00 AM Which works for you?
Appointment calendar queried → available slots returned
Customer
Saturday at 10.
AI Agent
✅ Appointment confirmed! 💆 Full-face Laser — First-time offer (SAR 360) 📅 Saturday 10:00 AM We'll send you a reminder 24 hours before. See you then!
placeOrder → appointment record created → 24h reminder queued
35%
Reduction in no-shows with automated reminders

How Sellatrix Handles This

Service & Pricing Lookup

Full service catalog with pricing, session details, and active promotions — returned instantly. No waiting for reception to respond.

Appointment Booking in Chat

Available slots presented in-chat. Client selects a time and gets immediate confirmation — no back-and-forth with reception.

Returning Client Recognition

Repeat clients are recognized automatically. Past treatments, preferences, and loyalty status are remembered and surface in every interaction.

No-show Reduction

Automated appointment reminders sent at configurable intervals. Follow-up for no-shows is triggered automatically — no manual chasing.

Ready to see Sellatrix close a WhatsApp sale?

Book a 30-minute live demo with your own catalog data.