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Real Estate

Property inquiries answered, leads qualified, serious buyers handed off — no agent on standby.

Real estate teams in GCC markets receive hundreds of WhatsApp property inquiries daily. Most go unanswered or get a delayed reply. Sellatrix handles the conversation instantly, qualifies buyer intent, and escalates only when a buyer is ready to visit.

Buyer Inquires About a Villa and Books a Viewing

Customer

Hi, I'm looking for a villa in North Riyadh, around SAR 3M budget, 4 bedrooms.

AI Agent

I found 3 villas matching your criteria: 1. Al Narjis — 4BR, 500m², SAR 2.95M — pool, private garden 2. Hittin — 4BR, 480m², SAR 2.85M — corner unit 3. Al Yasmin — 4BR, 520m², SAR 3.1M — modern finish Would you like details on any of these?

browseCatalog → filtered by area + budget + bedrooms → 3 listings returned

Customer

Tell me more about the Al Narjis one.

AI Agent

Al Narjis Villa — 4BR / 5BA 📍 North Riyadh, Al Narjis district 📐 500m² built-up | 700m² plot 💰 SAR 2,950,000 ✅ Private pool, landscaped garden, 2-car garage, maid room Would you like to schedule a viewing?

lookupProduct → full listing detail returned

Customer

Yes, I'd like to see it this weekend.

AI Agent

Perfect. A property consultant will confirm your viewing within 30 minutes. Can I take your name and preferred time?

escalateToHuman → handoff initiated, consultant notified

Customer

Ahmed Al-Rashid, Saturday at 11am.

AI Agent

✅ Viewing requested — Saturday 11:00 AM, Al Narjis Villa. A consultant will confirm within 30 minutes and send you the location pin.

Handoff record created → consultant receives full conversation + buyer profile

< 3 min

From first inquiry to qualified viewing request

How Sellatrix Handles This

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Listing Catalog Search

Filter by area, budget, bedroom count, and property type in natural language. Sellatrix returns matched listings instantly — no agent needed for first qualification.

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Full Property Detail

Buyers get complete listing details — specs, location, amenities, price — without waiting for an agent to copy-paste from a listing sheet.

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Viewing Request & Handoff

When a buyer is ready, Sellatrix triggers a structured handoff. The consultant receives full conversation context and buyer profile — not a raw chat log.

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Automatic Follow-up

Buyers who browsed but didn't request a viewing get an intelligent follow-up — at the right interval, not a random blast.

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