← Use Cases
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Professional Services

Qualify leads, answer service questions, escalate hot prospects — automatically.

Service businesses need to qualify leads, explain offerings, and hand off serious buyers to a human rep. Sellatrix handles the first two autonomously and triggers a clean handoff for the third.

Lead Qualifies and Escalates to Sales Rep

Customer
Hi, I'm interested in setting up WhatsApp automation for my company. We have about 50 sales agents.
AI Agent
Great fit! Sellatrix supports multi-branch deployments — each agent team can have its own bot config. We typically start with a 30-min live demo. Would you like to book one?
CustomerExtractorStep → intent: inquiry → reply generated
Customer
Yes, but I'd also like to talk to someone now if possible.
AI Agent
Absolutely. I'll connect you with a sales specialist now. They'll follow up within the hour. Shall I initiate the handoff?
Human handoff → confirmation gate triggered
Customer
Yes please.
AI Agent
✅ Done! A sales specialist has been notified and will contact you within 60 minutes. You can also book directly: sellatrix.com/contact
Customer confirmed → handoff record created, bot paused
< 2 min
Time to qualified handoff

How Sellatrix Handles This

Lead Qualification at Scale

Sellatrix extracts intent, company context, and urgency from every message — building a lead profile before a human ever reads the conversation.

Clean Human Handoff

Human handoff creates a structured handoff record. The sales rep sees full conversation context, not a raw chat log.

Bot Re-enable on Resolution

Once the human rep marks the handoff resolved, the bot re-enables automatically. No manual toggle required.

Broadcast Campaigns

Re-engage inactive clients with a scheduled follow-up campaign.

Ready to see Sellatrix close a WhatsApp sale?

Book a 30-minute live demo with your own catalog data.