← Use Cases

Travel & Umrah

Package inquiries, group pricing, booking confirmations — zero manual coordination.

Travel agencies and Umrah operators receive high-volume WhatsApp inquiries with complex requirements: group sizes, dates, hotel preferences, and visa inclusion. Sellatrix handles catalog browsing, package comparison, and booking initiation — without a single manual reply.

Family Books an Umrah Package for Ramadan

Customer
I need an Umrah package for 4 people, Ramadan, 10 nights, 5-star hotel.
AI Agent
Here are our Ramadan Umrah packages for 4 guests — 10 nights, 5-star: 1. Premium Makkah — Fairmont, Haramain rail included — SAR 8,800/person (SAR 35,200 total) 2. Royal Package — Hilton Makkah, breakfast, visa included — SAR 9,500/person (SAR 38,000 total) 3. Elite Group — Swissôtel, guided tours, visa + flights — SAR 11,200/person (SAR 44,800 total) Which would you like details on?
Packages filtered by group size, season, and hotel class — 3 results with group totals
Customer
Tell me more about the Royal Package.
AI Agent
Royal Umrah Package — 10 Nights Ramadan ✅ Hilton Makkah (300m from Haram) ✅ Daily breakfast ✅ Return flights from Riyadh ✅ Visa processing ✅ Airport transfers Total for 4 persons: SAR 38,000 Shall I reserve this package?
Full package detail retrieved with group total
Customer
Yes, let's book it.
AI Agent
Royal Umrah Package — 10 nights Ramadan 👥 4 persons | 💰 SAR 38,000 A travel specialist will contact you within 2 hours to collect passport copies and arrange the 25% deposit.
Booking started — specialist notified for document collection and payment
< 2 hrs
Average time from inquiry to confirmed booking

How Sellatrix Handles This

Group Package Pricing

Catalog returns per-person and group totals automatically based on party size. No manual calculation — buyers see the exact number for their group.

Comparison by Preference

Multiple packages filtered by dates, hotel class, inclusions, and budget. Buyers compare in-chat, not across multiple browser tabs or waiting for a callback.

Booking Initiation & Handoff

Sellatrix captures package selection and booking intent, then hands off cleanly for document collection and payment — full conversation context preserved.

Seasonal Follow-up

Inquiries that did not convert get intelligent follow-up timed to seasonal triggers — Ramadan reminders, early-bird offers, availability alerts.

Broadcast Campaigns

Promote holiday packages to every traveler in your contact list.

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